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The Customer |
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Our Customer is a leading gas company, headquartered
in Providence, Rhode Island, USA. |
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The Challenge |
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Our Customer supplies gas
to big companies for resale as well as direct small consumers. As
a result of having big set up to maintain the customers , data was
immense, volume wise. Our client was experiencing tremendous change
as a result of its own business strategy as well as regulatory pressure
(Govt. Changed many rules, so many business rules were changed accordingly).
The IT systems that were in place, were simple and unable to manage
the complexities which had arisen due to the above changes. The
earlier system was developed in MS Access running on Windows based
PCs. It was required to be re-engineered to work with Oracle based
front-end and back-end to run on AIX on IBM RS6000 platform.
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The Solution |
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Our role in this project
ranged from inception to completion. Starting with an initial requirement
study at the client's office. The source code and documentation
of the excepting MS access system was not available. We studied
the existing system and also interacted with direct and indirect
users of the system and came up with Functional Specification.
The new system which was suppose to work with Oracle 7.3.4 on AIX
on IBM RS 6000 was designed using Designer 2000. The users at client
side were very choosy, they wanted the keystrokes to work in the
exact fashion that it used to work in MS Access. So many times we
had to really do things in the reverse way of Oracle to get the
desired result.
The system study was done at the client site by our Project Manager
who interacted with his counterpart at our Offshore Software Development
centre at Mumbai. The entire design was done with close interaction
of the onsite and offshore Project Managers. The development was
then carried out under the guidance of the Offshore Project Manager
at Mumbai and the final implementation was done again by the Onsite
Project Manager.
The development was done in SCO Unix and no OS related features
were used so that the implementation on IBM RS 6000 was effortless.
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The Customer |
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Our Customer, the Fleet Bank's Global Markets
& Treasury System Group based in Boston, US. |
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The Challenge |
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Our Customer is in the field
of Banking and Treasury operations. The customer contracted ManageIT,
our alliance partner in CA, USA to document an existing application
using reverse engineering approach. In pursuing this project the
client was expecting the following objectives.
1) Formalize the documentation of the existing application.
2) Further advance its commitment to adopt the UML (Unified Modeling
Language) Standards (primarily Use Cases)
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The Solution |
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ManageIT offshore process
dictates that activities related to planning and elaboration phases
be
conducted locally, given the high level of interaction with Fleet
bank.
The documentation of the existing systems were supposed to be developed
at our Offshore Development Centre at Mumbai. This meant that the
solution needed smooth coordination, effective communication between
multiple entities.
ManageIT worked closely with Fleet Bank and We, the Offshore team
in India worked closed with ManageIT to ensure that the deliverables
of UML (primarily Use-Cases) will be accordance with the Standards
specified by ManageIT for offshore development.
Our team designed, developed a comprehensive solution that integrated
the entire process of the existing application of the Fleet Bank.
The working of the Fleet Bank and the existing application was complex.
We made it possible, giving the samples and more than one solution
for problem using Use-Cases. ManageIT and Offshore team selected
the most suitable solution for the Fleet Bank for its existing application.
It was a difficult task for any offshore team to understand the
clients requirement only through the documents like functional specification
and without any actual interaction with the end users directly.
We as offshore team, used our business and analytical experience
and skill to give the most acceptable Use-Cases and proposed a system
document with consistency, completeness and accuracy after doing
a thorough investigation using documents like functional specification,
standard/guidelines document and day-to-day conversation with overseas
project manager.
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